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John Botinas has a diverse work experience that spans multiple companies and roles. John is currently serving as the Head of Customer Success + Community at Legend Trading since 2022. Prior to this, they worked at IQPC as a Customer Service Manager from 2020 to 2021, where they were responsible for managing the Customer Service department and various tasks related to data integrity checks, sponsorship contracts, and collections process. John also utilized their IT skills by collaborating with the web team on OSC integration. Before IQPC, they worked at Uphold Inc. as the Director of Technical Operations and Support from 2017 to 2020. In this role, they ensured a high-touch service and facilitated a smooth onboarding experience for corporate customers by coordinating internal resources and meeting service-level timelines. At Bloomberg LP, they held various roles including Information System Manager from 2013 to 2017 and Information Systems from 2011 to 2013.

John Botinas attended Kean University but it is not specified when they started or finished their studies there. John obtained the CompTIA A+ Certification in June 1999 from CompTIA.