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Shanna (Gast) Criste is an experienced professional in product and business operations, currently serving as the Head of Product & Business Operations, Compliance, at LegalZoom since April 2020, where additional roles include Vice President of LZ Tax and Senior Director of Strategy & Operations. Prior to this, Shanna worked at Intuit from March 2018 to April 2020 in various leadership positions, including Head of Segment Operations for QuickBooks Live. Shanna's career began at Bain & Company, where roles included Consultant and Senior Associate Consultant, along with a brief internship at The Honest Company. Educational qualifications include a Master of Business Administration from Harvard Business School and a Bachelor's degree in Economics from the University of Notre Dame.