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Jade Polanco has worked in various roles since 2004. Jade began as an Administrative Assistant at Pearson Education, providing administrative assistance to the department and coordinating images, files and illustrations. In 2006, they took on a Freelance Traffic Coordinator role at GGS Design. Jade then moved to Eagle Master Signs and Awards in 2007, where they were a Production Assistant. In 2008, they held two positions simultaneously, a Customer Representative role at Lucille Roberts and a Freelance Production Coordinator role at Maxim Magazine. Finally, since 2012, they have been a Project Manager at Legal Language Services.

Jade Polanco attended The City College of New York from 2000 to 2004 and obtained a Bachelor of Arts degree in Art.