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Michelle Diveley has over 18 years of experience in customer service and sales support, currently serving as the USC Trade & Retail Customer Relationship Manager at LEDVANCE since February 2012. Prior roles at LEDVANCE include US & Canada Retail Customer Service Supervisor, Trade/Retail Team Lead and SAP Super User, and Customer Service Account Manager/SAP Super User. Prior to LEDVANCE, Michelle Diveley worked as a Sales Support Specialist at The Worth Collection, Ltd. Michelle Diveley holds an Associate’s Degree in General Studies and a Bachelor of Business Administration in Business Administration and Management from the Indiana Institute of Technology.