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Claire Lefevre has an extensive background in customer success and management, currently serving as a Team Leader at Booksy France since April 2019. In this role, Claire manages a team of 11, oversees key performance indicators, and collaborates closely with sales and product teams to enhance client retention and satisfaction. Previous positions at Booksy include Customer Onboarding Specialist and Customer Success roles, with a focus on B2B client onboarding and portfolio management. Additionally, Claire has experience as a Redactrice contenus web, Attachée commerciale, and Community manager, along with a strong academic foundation in Management de l’innovation and Économie de gestion from the Université de Picardie Jules Verne.