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Gagan Aggarwal serves as a Quality Assurance Lead at LeavePlus since January 2023. Prior to this, Gagan held positions such as Assistant Director Quality Assurance at National Disability Insurance Agency, Quality Assurance Manager at Teleperformance, and Customer Retention Specialist at TSA Group - Australia. Gagan's career in quality management spans several years, covering roles as a Quality Management Executive at Teleperformance. Gagan holds a Bachelor of Arts degree from Panjab University.