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Max Smith has a diverse work experience spanning over several industries. Max started their career as a Technology Portfolio Management IT Intern at Arizona Public Service (APS) in 2016. They then worked as a Banquet Server at La Mariposa Resort from September 2008 to May 2014, before being promoted to the position of Banquet Manager from May 2014 to January 2017. In 2017, Max joined Sunquest Information Systems as a Quality Engineer until January 2019. They then transitioned to the role of Requirements Engineer/Product Owner, where they managed customer relationships and tracked customer requirements using various software systems. Max's most recent experience is as a Product Owner at LeaseHawk, starting from February 2022.

Max Smith obtained a Bachelor's degree in Management Information Systems, General from the University of Arizona, where they studied from 2013 to 2017. In 2018, they also obtained the certification of Certified ScrumMaster® (CSM®) from the Scrum Alliance. Additionally, Max has obtained certifications from the Information Assurance and Security Education Center, including CNSS-4012 Senior System Administrator, CNSS-4013 System Administrators, and NSTISSI-4011 Information Security Professional, although the specific months and years when these certifications were obtained are not provided.