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Amy Lane has extensive experience in customer success and implementation, currently serving as the Customer Success Team Lead for the Americas at Learnship and holding the position of Gainsight Product Owner. Prior to this, Amy was a Senior Implementation Specialist, showcasing a strong background in client relations and technical solutions. Earlier in Amy's career, roles included Account Consultant at Smartforce/SkillSoft. Educationally, Amy Lane earned an Associate's degree in Computer Aided Design from the University of Advancing Technology between 1994 and 1996.