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Laura Shelley has extensive experience in health and social care assessment and operational support. Currently, Laura serves as a Data Reporting Analyst and Operational Support Coordinator at Aspiration Training, where responsibilities include managing at-risk learners and supporting the operations manager. Laura's experience also includes a long tenure with learndirect Limited as a Health and Social Care Assessor, where management of a personal caseload and ensuring compliance with standards are key duties. Previous roles encompass a Trainee Health and Social Care Assessor at learndirect and Senior Support Worker at Ludlow Street Healthcare, providing support in various residential and community settings. Laura began career in hospitality at The Belfry Resort as a Food Service Worker. Educationally, Laura holds a Bachelor of Science in Psychology from the University of Wales.