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Fabiana Correia Silva dos Santos is a seasoned professional with extensive experience in customer success and solution engineering, currently serving as a Senior Solution Engineer at SAP LeanIX since March 2021. Prior experience includes roles as Digital Transformation Analyst at Northeastern University, where training on Microsoft Office 365 tools was developed and conducted, and several positions at CI&T, including Full Stack Developer and Support Analyst, demonstrating a strong technical background in Java, web development, and agile methodologies. Fabiana holds a Master's degree in Analytics from Northeastern University and a Bachelor's degree in Information Systems from Pontifícia Universidade Católica de Campinas, complemented by a Technical Certificate in Information Technology from COTIL.