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Shannon Milair is a seasoned professional with extensive experience in technical support and systems analysis. Currently serving as a System Analyst and Customer Service Manager at LeafTech Consulting since March 2019, Shannon has previously held significant roles at Synergon Solutions, Inc., including Supervisor of Technical Support and Lead Technical Engineer, demonstrating a strong background in both management and technical functions. Shannon's career in the technology sector began as a Technical Engineer at Synergon Solutions from 2000 to 2004, advancing through various positions until 2016, which showcases a steady progression in expertise over more than two decades. Educational qualifications include studies at Eastern Florida State College from 1992 to 1994.