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Sona S.

Team Lead Customer Success at Leadoo Marketing Technologies

Sona S. has a diverse work experience spanning several industries. They began their career in 2010 as a Fastighetsmäklare at Hardarson Investments, where they were responsible for selling and renting properties in Gran Canaria. They handled client interactions, property photography, and advertisement writing.

In 2014, Sona S. worked as a Konsult at Four Service AB, undertaking over 70 different assignments for various companies, including Microsoft, Scania, and Sodexo. They excelled in providing high-quality customer service within a fast-paced environment.

They then joined A Society in 2018 as an Internship Trainee, followed by a role as Sales Staff at MQ Retail AB during the same year.

From 2018 to 2020, Sona S. served as a Team Manager Presale Operations at Studentwork Sweden. They contributed to the company's mission of recruiting and staffing graduates, ensuring customer satisfaction through their abilities.

More recently, Sona S. has been associated with Leadoo Marketing Technologies since 2021. They started as a Customer Success Manager, where they focused on ensuring a positive customer experience, driving retention and growth, optimizing websites, and resolving issues. They have been awarded the Leadoo Upsell Award in 2022. Currently, Sona S. holds the position of Team Lead Customer Success at the same company, which they have been in since January 2023.

Sona S.'s education history begins in 2010 when they attended the Real Estate Institute for a period of one year. During this time, no degree or field of study is specified. In 2017, Sona S. enrolled at IHM Business School and studied B2B for a duration of two years, graduating in 2019 with the degree of Studerande. No further information regarding their education history is provided.

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