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Julia Heikkinen has a diverse work experience spanning various roles and industries. Julia is currently working as a Customer Success Manager at Leadoo Marketing Technologies, where they help companies optimize their website conversion rates and design chatbots. Prior to this role, Julia worked as a Junior Customer Success Manager at the same company. Julia also has experience as a Digital Sales Specialist at Advance B2B, a growth marketing agency that focuses on B2B SaaS businesses. Julia has worked as a Telesales Consultant at Zenfit and a Sales Coordinator at VALO Hotel & Work. Additionally, they have experience as a Hotel Receptionist at Nordic Choice Hotels and as a Salesperson at Kahvila Makea and Café Aulis.

From 2017 to 2020, Julia Heikkinen attended Haaga-Helia University of Applied Sciences, where they obtained their Bachelor's degree. Julia pursued their studies in the Degree Programme in Hotel and Restaurant Management during this time.