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James Miller has a diverse work experience spanning different education-related roles. James started their career at China Britain STEAM Education Union (CBSEU) as an Assistant Coordinator, where they assisted in managing the London section and provided IELTS advice to students. James then worked at Hong Kong Student Travel Limited as a Summer Camp Director, overseeing two summer camps and managing a large staff and student population. After that, they joined Insight Outreach as the Head of Programmes, leading various initiatives including the Oxbridge Mentoring Scheme and designing educational syllabi. James later joined Insight Education as the Head of Business & Innovation, where they created and managed online education programs and developed multiple educational initiatives. Currently, James is working as the Chief Operating Officer at Leading Education, holding a senior leadership position responsible for overseeing operations.

James Miller completed their undergraduate education from 2016 to 2019 at the University of Cambridge, where they earned a BA Hons degree in Classics from St Catharine's College. Prior to that, James attended King's College School Wimbledon from 2011 to 2016, receiving a scholarship for their achievements in Classics. In addition to their formal education, James obtained a certification in Teaching English as a Foreign Language (TEFL) from ITC in 2016. James also holds an Enhanced DBS Check certification from the Disclosure and Barring Service (DBS).