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Hans Arild Engebretsen is an experienced professional in customer success and technology consulting, currently serving as a Senior Customer Success Manager at LeadDesk since March 2021. Engebretsen has held various influential roles at Loxysoft AS since October 2008, including VP Presale and Consulting, Delivery Director, CTO, and Product Manager. Prior experience includes a position as a Systemekspert CTI at Ergogroup AS and multiple roles at Telenor, ranging from CTI Advisor to CTI Konsulent, spanning from 2003 to 2008.