ÂÜÀòÂÒÂ×

Joëlle Richard possesses over 10 years of experience in customer service and human resources management. Currently serving as the Director of Customer Experience and Operational Excellence at Le Groupe Maurice since September 2017, Joëlle has previously held various roles, including Consultant in Customer/Employee Experience Strategy and Employee Experience & Talent Acquisition Lead at Groupe Sélection. Joëlle's career began in sales management with Louis Garneau Sports and has included account management at Axial Développement. With a strong passion for the field and a results-driven approach, Joëlle actively enhances the market presence of businesses. Joëlle holds a DEC in Fashion Marketing from Collège LaSalle and continues education at Université Laval.