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Melissa Brooks, M.Ed., currently serves as the Training Content Manager at LCS since August 2023, bringing a wealth of experience from previous roles including Vice President and Director of Learning Solutions at CO-OP Financial Services from August 2010 to March 2023. Prior to that, Melissa worked as a Senior Training Specialist at The Members Group and held positions at Care Initiatives Hospice and Iowa Farm Bureau Federation, where significant contributions included increasing program involvement, conducting trainings, and developing educational materials. Melissa also has experience in public relations from roles at Iowa Farm Bureau Federation and TMC Transportation, where responsibilities included media relations and publication creation. Melissa holds a Master's degree in Adult Learning, Training & Development from Drake University and a Bachelor's degree in Journalism & Mass Communications from Iowa State University.