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Saundra Moy, MHA, CHAA, is a Senior Patient Account Representative at LCMC Health, where responsibilities include managing patient billing inquiries, serving as a liaison between patients and healthcare providers, and analyzing account resolutions. With prior experience in patient access at Ochsner Health and customer service roles in various sectors, Saundra has developed strong communication and problem-solving skills. Educational credentials include a Bachelor's degree in Health Care Administration from the University of Louisiana Monroe, a Master's degree in Health Care Administration from LSU Shreveport, and is currently pursuing a Bachelor of Science in Nursing at Chamberlain University.