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Heather Summers has a range of experience in marketing roles, with a focus on the financial industry. Heather began their career as a Marketing Manager at CU Direct from 1998 to 2002. Heather then joined Jacuzzi Group Worldwide as a Marketing Manager for the Jacuzzi Brand, where they stayed until 2005. In the same year, they took on the role of Channel Marketing Manager at Argent Mortgage. Currently, Heather is serving as the Senior Vice President of Marketing at LBS Financial Credit Union, a position they have held since 2005.

Heather Summers has a BA in English from San Diego State University, which they obtained from 1994 to 1998. In 2006 to 2008, they attended Western CUNA Management School, but the degree they pursued is not specified. In 2014, Heather attended the CUES Strategic Innovation Institute I - Executive Program at MIT Sloan School of Management. Lastly, in 2015, they completed the CUES Strategic Innovation Institute II and became a Certified Innovation Executive (CIE) at Stanford Graduate School of Business Executive Education.