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Harvey Bonilla possesses a diverse background in IT and customer support, with significant experience as the ClubHouse Coordinator at Lawrence CommunityWorks, Inc. since October 2018, where Harvey focuses on educating youth in professional software tools like Photoshop and Adobe Premiere. Previous roles include Product Specialist at Apple, providing tailored customer solutions, and Enterprise Support Technician at Jabra, offering tier 1 technical assistance. Harvey served as a Technical Support Engineer at The Hudson Group, handling configuration issues and emergency support, and as an Integration Specialist and Field Service Technician at WEI, configuring servers and resolving installation incidents. Harvey's lengthy tenure at Apple spanned from 2008 to 2015, with roles ranging from Genius to Sales Specialist, emphasizing customer service and technical support. Education was pursued at Northern Essex Community College.