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Nicholas DeFrancesco is an experienced Account Executive at Lawley, with a proven track record of managing client relationships and delivering high-quality service in the benefits and insurance sectors. Prior to this role, Nicholas served as a Client Service Manager at Empyrean Benefit Solutions, Inc., and a Client Manager at Willis Towers Watson, where responsibilities included managing client projects, facilitating educational meetings, and analyzing reporting for strategic insights. Nicholas also has a background in claims management at MetLife and customer service at Capital Communications FCU, demonstrating a strong commitment to client satisfaction and retention. Nicholas holds a Bachelor of Science degree in Business Administration from the State University of New York at Oswego.