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Katherine Schiavi is a seasoned professional in the insurance industry, currently serving as a Senior Account Manager in Commercial Lines at Lawley since January 2020. In this role, Katherine manages a substantial portfolio of clients, handles quotes, nurtures carrier relationships, and mentors team members while supporting company initiatives. Prior to this, Katherine held various positions at USI Insurance Services from January 2015 to December 2019, including Account Executive and Commercial Lines Account Manager, focusing on customer retention and relationship management. Katherine's career began at Tompkins Insurance Agencies, where responsibilities included providing employee benefits support and administrative assistance. Katherine earned an Associate's degree in Administrative Assistant / Secretarial from Genesee Community College between 2000 and 2002.