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Gillian M. is a seasoned professional with extensive experience in customer success and sales enablement, currently serving as a Senior Customer Success Manager and Senior Sales Enablement Manager at Laundrylux since April 2019. Previous roles include Sales Support Specialist at Sunrise Medical Laboratories, where responsibilities involved managing over 2000 accounts and creating client-specific profiles. Earlier experience includes working as a Pharmacy Technician at CVS Pharmacy. Gillian holds a Master of Business Administration and Management from Adelphi University, a Bachelor's degree from Shortwood Teachers' College, and a Bachelor of Science in Human Resources Management and Services from the University of the Commonwealth Caribbean (UCC).