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Shannon Raymond is an experienced professional in the financial and retail sectors, currently serving as a Senior Retail Branch Operations Specialist at Launch Credit Union since April 2021. Prior experience includes an Ops Servicing Specialist II role at Space Coast Credit Union, where responsibilities encompassed managing Trust accounts, overseeing IRA/HSA account compliance, and assisting with member services. Shannon's career also features roles in retail, such as Instructor at Michaels Stores, Sr Sales Associate at Tuesday Morning, Jewelry Consultant at jcpenney, and Shift Supervisor at Marble Slab Creamery, demonstrating a strong background in customer service, inventory control, and team supervision. Shannon holds an Associate of Science degree in Business Administration and Management from New England College of Business.