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Gerard Johnson has extensive experience in the casino industry, starting with their role as a Dealer at Harrah's in 1994. Gerard worked their way up, taking on various managerial positions such as Floor Supervisor, Pit Manager, and Casino Shift Manager. During their time at Harrah's, they implemented cost-saving measures and improved customer service. From 2000 to 2004, they served as the Assistant Casino Manager and Buffet Manager, where they oversaw daily operations, managed a large staff, and achieved high customer satisfaction scores. In 2006, they became the Total Rewards Manager, responsible for improving the rewards program. Most recently, they worked at L'Auberge du Lac as the Casino Manager and then the Director of Casino Marketing, focusing on organizational development and protecting company assets. Throughout their career, Gerard has shown their dedication to ensuring smooth operations, optimizing profits, and delivering exceptional customer experiences.

Gerard Johnson received a Bachelor's degree in Accounting from McNeese State University, graduating in 1999.