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Jaz Lau has a diverse range of work experience spanning several industries and roles. They started their career as a Barista at Costa Coffee in 2012 and also worked as a Conferencing Waitress at Warwick Conferences during the same time. Jaz then joined the University of Warwick as a Student Ambassador for the Warwick Welcome Service and later became an Event Staff at the Development and Alumni Relations Office. They continued their studies at the university while working as a Student & Postgraduate Ambassador for the Warwick Welcome Service until 2014.

In 2013, Jaz began working at the Shizuoka Board of Education as an Assistant English Language Teacher through the Japan Exchange Teaching Programme. They also served as the Shizuoka Chronicle Editor during this time. Jaz's next role was at The Association for Japan Exchange and Teaching (AJET), where they held positions as a ShizAJET Committee Member and Events Organizer, as well as the Public Relations Manager for Connect Magazine.

Jaz then moved to Next Jump in 2016, starting as a Customer Experience Associate and eventually progressing to a Client Manager and Senior Client Manager. They also gained experience as a Communications Associate. In 2020, Jaz transitioned to Salary Finance, where they held a dual role as a Client Success Manager and Employee Communications Manager.

Most recently, Jaz joined Lattice in 2021, taking on the roles of both a Customer Success Manager and subsequently a Senior Customer Success Manager. The specific start and end dates for some of their roles are not provided, indicating that they may have overlapping positions or have ongoing responsibilities.

Jaz Lau has a diverse education history. Jaz began their higher education journey in 2009 at the University of Warwick, where they pursued a Bachelor of Arts (B.A.) degree in Philosophy & Literature. Jaz successfully completed this program in 2012. Following their undergraduate studies, they went back to the University of Warwick in 2012 for a Master of Arts (M.A.) degree in English Literature, which they completed in 2013.

In 2015, Jaz enrolled in the British Council in Kuala Lumpur, Malaysia, where they obtained a Certification in Teaching English as a Second or Foreign Language/ESL Language Instructor (CELTA). This program lasted for one year.

Additionally, Jaz obtained their A-levels at The Alice Smith School, spanning from 1997 to 2013.

In terms of additional certifications, Jaz acquired a CELTA certification from Cambridge Assessment in August 2015. Jaz also received certifications in Content Ownership from YouTube in April 2018 and Channel Growth from YouTube in July 2017.