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Bakli Boussaa has a diverse range of work experience in customer service and customer support roles. Bakli started their career in 2006 as an International Customer Service Representative at walter services Ettlingen GmbH. Bakli then joined Citrix Online in 2009, where they worked as a Technical Support Specialist International and later as a Global Customer Support Specialist until 2017. In 2017, Bakli joined LogMeIn as a Product Support Representative, Customer Care. Bakli held various roles at LogMeIn, including Technical Support Representative L2 at LastPass and Customer Service Support Administrator at LogMeIn. Most recently, in 2022, Bakli joined LastPass as a Customer Success Manager.

Bakli Boussaa attended Uni-Mainz from 1999 to 2005, where they pursued a degree in Ãœbersetzen/Dolmetschen.