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Nitzan Glikman is an accomplished Technical Services Manager at Lapidot Group, with experience in overseeing departmental operations, P&L management, and leading a team of over 20 service engineers. Nitzan has a strong background in strategic planning, inventory management, and enhancing customer experience through NPS® implementation. Prior to Lapidot Group, Nitzan served as Production Manager at Itamar Medical, where responsibility included managing a team of 60 and optimizing production processes while maintaining compliance with global quality standards. Nitzan also held a role in Global Customer Support, focusing on service quality metrics and customer feedback analysis. Nitzan's military service as a Lieutenant in the Israel Defence Forces further underscores a solid leadership foundation. Nitzan holds an MBA and a BS in Industrial Engineering from Ruppin Academic Center.