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Ida Ciuffa is an experienced professional in export operations and customer service, currently serving as an Export Operator at LANXESS since March 2020, having previously held the position of Export Clerk for merci ADR. At Sigma-Aldrich, from October 2013 to July 2019, Ida was a Senior Customer Service EU, managing Italian clients and foreign distributors with a focus on pricing, order fulfillment, and invoicing. Prior roles include Global Customer Service Representative at BIOCONTROL SYSTEMS, INC., where responsibilities spanned sales support, logistics, and administrative assistance, and Sales Administration Clerk at EUROCHEM SpA, contributing to sales direction and general administration in the biotechnology sector. Ida holds a diploma in business accounting from ITC Vittorio Veneto and has pursued additional certifications from the British School and various institutions.