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Carina Reis is a dedicated professional with extensive experience in customer service and support roles. Currently serving as an NBS 1st Line Support Agent at NCC since August 2024, Carina previously worked at Lantmannen Cerealia Sverige from August 2018 to September 2024 as a Consumer and Customer Complaints Specialist, where responsibilities included handling product complaints and managing social media interactions. Prior to that, Carina held various roles at Pierce AB, Bodum, Kitch'n, Mio Möbler, UPS, and Ikea Haparanda Tornio, consistently focusing on customer interactions, order management, and visual merchandising. Carina's educational background includes courses in customer service and design, reflecting a commitment to continuous professional development.