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Iain Caldwell has a diverse range of work experience in the IT industry spanning over two decades. Iain is currently a member of the ITAM Forum, a global not-for-profit organization for the IT Asset Management industry. Prior to this, they worked as a Principal Product Manager at Lansweeper.

Iain spent several years at DXC Technology, where they held various roles. Iain served as a Distinguished Engineer & Head of Product ITSM/ServiceNow, overseeing the delivery platform ITSM product set based on ServiceNow. Iain also worked as a Senior Offering Manager, leading the development of products for the DXC Workplace offering and managing budget and resources across global sprint teams. Additionally, they served as an Enterprise Architect, responsible for architectural strategies and solutions.

Before joining DXC Technology, Iain held positions at CSC, a multinational IT service company. As the Senior Manager Service Management Integrations, they led a global team in delivering strategic integrations using ServiceNow. Iain also served as a Lead Service Management Solution Architect, coordinating tasks and facilitating demand between teams. Additionally, they worked as a Service Management Deployment Architect, providing expertise in implementing Service Management solutions for clients.

Iain's earlier experience includes roles as a Lead Information Systems Architect and Oracle Development Lead/Applications Architect, where they led teams and provided technical expertise. Iain also worked as an Oracle Applications Supply Chain Consultant and senior Oracle Consultant/Oracle Community Leader, handling projects for defense industry clients and retail companies.

Iain'scareer began as an Oracle Developer at British Aerospace, where they were involved in the development of a Management Information System.

Iain Caldwell's education history begins in 1991, when they attended Glasgow Caledonian University. Iain was enrolled until 1998, but no specific degree or field of study is provided for this period. In 1992, they pursued an MSc in Computer Studies at the same university and completed it in 1997. Additionally, they obtained a B.A. (Hons) degree in Accountancy from Glasgow Caledonian University, although the start and end years are not mentioned. Lastly, there is a mention of Braidfield, but no further details are provided regarding the degree or field of study associated with this institution.

In terms of certifications, Iain Caldwell obtained various certifications in recent years. In 2019, they became a Certified Application Developer from ServiceNow. Additionally, in 2020, they obtained The Open Group Certified: TOGAF® 9 Certified from The Open Group. Furthermore, in 2018, they earned a Completion Award from Oracle for completing the Oracle MOOC on NodeJS Using Oracle Cloud. It is also mentioned that they obtained the ServiceNow System Administrator certification, but no specific month or year is provided for this accomplishment.