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Doug Ricks serves as the President of Lansdale Group since March 1998, where the company supports various Salesforce products and has developed a notable Salesforce Implementation Template for Senior Living that enhances occupancy and resident experiences. Prior to this role, Doug held the position of Director of Product Management at Firstwave from 1996 to 1998, leading product management for a pioneering CRM company. Experience also includes roles as Marketing Manager at Infor, Product Manager at Sales Technologies, and Technology Management Associate at Dun & Bradstreet, where contributions spanned multiple countries including the US, UK, Germany, and Japan. Doug began the career as a Senior Software Engineer at Synergy, Inc. Educational qualifications include an MBA in Business and Software Engineering from Carnegie Mellon University and a BS in Computer Science from the University of Virginia.