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Krusty Li is an accomplished E-Commerce Manager with extensive experience in digital customer experience and marketing within the hospitality industry. Currently at Langham Hospitality Group since August 2022, Krusty Li oversees digital strategies and web management. Prior experience includes serving as Assistant Manager for Digital Customer Experience at Rosewood Hotel Group, where contributions focused on global digital transformation projects, website enhancements, and the launch of the KHOS brand website. Previous roles at The Hong Kong Jockey Club involved managing digital marketing campaigns and developing a CRM portal for millions of users. Krusty Li began a career in hospitality at Hotel ICON and holds a Bachelor's degree in Hotel Management from The Hong Kong Polytechnic University.