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Doniek De Souza is a seasoned professional in the hospitality and customer service industry, currently serving as a Customer Coordinator at Lanes Group plc since September 2020. Prior experience includes roles as a Central Reservation Agent and Hotel Administrator at Great London Hospitality, and as a Reservation Agent at Grosvenor House Suites by Jumeirah Living and PARK GRAND HOTELS LIMITED. Earlier positions include Accounts Assistant at Grange Global and Night Receptionist at Grange Rochester Hotel. Doniek boasts a Bachelor of Arts degree from Dempo Charities Trust Dhempe College of Arts & Science.