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Kashif King-Anderson is a seasoned customer success professional with extensive experience in managing enterprise B2B client relationships across multiple organizations. As a Senior Customer Success Manager at VTS from September 2021 to August 2024, Kashif achieved a 100% yearly retention rate by revitalizing at-risk clients and enhancing subscriber bases significantly. Prior to VTS, Kashif served as the Lead Customer Success Manager at Ivalua, overseeing seamless implementations for Fortune 500 companies and securing a 100% renewal rate, which contributed to a 40% increase in internal revenues. At Intelex Technologies, as a Customer Success Manager and Team Lead, Kashif implemented effective training programs and drove team productivity, achieving a remarkable 98% retention rate. In earlier roles at International Financial Data Services, Kashif led teams and improved service delivery, resulting in sustained revenue growth and operational efficiency.