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Jack Ng has a diverse work experience spanning various industries. Jack currently holds the position of Director of Technology at Lane Crawford, a luxury lifestyle Group. Jack also serves as an Enterprise Advisor at Generation Hong Kong. In the past, Jack has held roles such as Head of Beta Labs at Beta Labs, Digital Advisory Panel Member at HKRMA - Voice of Hong Kong Retail, and Associate Director at The Lane Crawford Joyce Group. Jack has also worked at WWE & Company as an Associate Director, and co-founded and served as a director at Aither Medical Limited and Nexcle Solutions. Prior to that, Jack worked at OOCL as a Technical Analyst and Assistant Technical Analyst, and at City University of Hong Kong as a Programmer.

Jack Ng completed their bachelor's degree in Computer Science at the City University of Hong Kong from 2006 to 2010. In November 2012, they obtained a certification in the Engineering Graduate Training Scheme "A" (Information Engineering) from the Hong Kong Institution of Engineers.