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Oussama Ghezil is an experienced Client Relationship Manager at Landmark, where responsibilities include ensuring client service levels align with company standards, resolving client queries promptly, and managing client journeys to exceed expectations. Since November 2017, Oussama has focused on client feedback and action plans to improve Net Promoter Scores. Previously, Oussama worked at Regus as a General Assistant from February 2012 to November 2017, gaining a comprehensive understanding of center operations and managing reception duties. Oussama holds a Bachelor of Business in Accounting and Finance from the University of Algiers 3, completed between 2004 and 2008.