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Shannon's general areas of practice are employment, industrial relations and safety. Shannon specialises in complex employment and industrial litigation and disputes and has experience representing clients in conciliation conferences, mediations and hearings in all relevant state and federal jurisdictions, including the High Court.

Shannon has a unique knowledge and experience base amassed across numerous industries and sectors and through various work experiences. Shannon is highly experienced in conducting litigation in a cost-effective manner in state and federal jurisdictions. She has advised Commonwealth and state agencies on a broad range of employment, industrial and safety issues.