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Zothile Mbatha has experience in various roles within the customer service and administrative sectors. Currently serving as a Laboratory Clerk specializing in Cytology at Lancet Laboratories since January 2022, Zothile also has prior experience as a Front Desk Receptionist at Corobrik (Pty) Ltd, a Sales Consultant at Cell C, and a Filing Clerk at Match NGO. Earlier roles include working as a New Motor Claims Consultant at CCI South Africa and as a Call Centre Agent at Cell C. Zothile holds a Higher National Diploma in Public Administration from Elangeni FET College and has completed secondary education at Wyebank Secondary School with a focus on Business Studies.