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Jack Austin has worked as a Sr. Systems Administrator at LAN Service Group Inc since August 2006. Jack also worked in the same position at Pathwork Diagnostics from 2007 to 2010. Prior to that, they worked as a Sr. Helpdesk Technician at Fox Racing in 2004 and 2005.

From 1994 to 1996, Jack Austin attended San Jose City College, where they studied Biology. It is unclear whether they obtained a degree from this institution.