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Nidhi Singh has extensive experience in the beauty and hospitality industries, currently serving as Senior Manager of Customer Experience at Lakmé Lever Pvt. Ltd. since July 2013, where responsibilities include managing salon operations and maximizing profits. Prior to this, Nidhi held managerial positions at Strands Salon Pvt. L, Coffee Quotient, and Strands Salon & Spa, demonstrating a strong background in team leadership and customer service, with an early career role as a Guest Relations Executive at ITC Mughal.