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Robert Rader is an experienced Information System Technician currently employed at Lake Erie Electric Inc since March 2021, where responsibilities include providing technical support, refreshing and upgrading end user devices, troubleshooting, and maintaining device inventory. Prior to this role, Rader worked at Securitec One Inc. from September 2017 to February 2021, focusing on configuring IP cameras and network devices while maintaining documentation. Rader's technical support experience also includes five years at Apple as a Mac+ At-Home Advisor, offering customer support for various Apple products, technical troubleshooting, and sales of service agreements. Earlier experience includes audio/video technology support and event services at WinShape Retreat from February 2008 to March 2012. Rader holds an Associate's degree in Network Specialist from Georgia Northwestern Technical College, earned between 2010 and 2013.