ÂÜÀòÂÒÂ×

Karen T. has extensive experience in customer care and operations, with a career spanning over three decades. Since January 2013, Karen T. has held the position of Customer Care Director at Direct Wines, where responsibilities include overseeing customer service and enhancing client relationships. Prior to this role, Karen T. spent nearly 24 years at Kraft Foods in Customer Operations, contributing to the efficiency and effectiveness of customer service processes.