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B. Julissa Acuna possesses extensive experience in operations and administrative support within the financial and service sectors. Currently serving as an Operations Support Specialist at Lafayette Federal Credit Union since May 2021, responsibilities include managing indirect lending membership accounts and ensuring compliance with eligibility requirements. Prior roles include serving as an Administrative Assistant at Related Companies, where support was provided to multiple regional executives, and previous positions at Global Express Financial Services included roles as Sales Services Coordinator and Customer Service Manager, focusing on customer satisfaction and operational efficiency. B. Julissa Acuna's career began as a Project Coordinator at the American Diabetes Association, and later roles spanned various management and coordination positions, demonstrating a consistent track record of success in enhancing processes and team performance across different organizations.