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Keng Gan Koh currently serves as General Manager at Labthink since February 2023, following a tenure as Technical Service Manager at Hexagon Manufacturing Intelligence from July 2018 to February 2023, where responsibilities included supporting the Metrology Service & Support business in Malaysia and enhancing service revenue and customer satisfaction. Prior experience includes over 16 years at QES (Asia-Pacific) Sdn. Bhd. as Senior Service Manager, focusing on after sales services in Malaysia and regional offices. Keng Gan Koh holds a Bachelor of Engineering (BEng) degree in Electrical, Electronics, and Communications Engineering from Nottingham Trent University, earned between 1998 and 2001.