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Alejandra Dominguez Cruz is a Business Intelligence Analyst currently employed at Laboratorios Sophia since August 2021, with a strong background in BI and ERP systems. Prior experience includes roles at Sesajal S.A de C.V. as a BI Analyst and ERP Specialist, and at Lorsa as an IT Analyst, where responsibilities involved help desk support, database administration, and ERP system management. Additionally, Alejandra served as a Helpdesk Technician at Coordinación de Tecnologias para el Aprendizaje CUCEA, focusing on preventive and corrective maintenance for PCs and laptops. Alejandra holds a degree in Information Systems from the Universidad de Guadalajara, earned between 2009 and 2012.