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Sunna Ziakas is an experienced customer service professional with a background in sales order processing, customer support, and administrative assistance. Currently serving as Customer Service Manager at Laars Heating Systems since 2008, Sunna has held multiple roles, including Customer Service Supervisor and Sr. Customer Service Representative, where responsibilities include managing high call volumes, processing orders, and coordinating with manufacturing on scheduling. Previous experience includes serving as an Administrative Assistant in the Athletic Department at Bradenton Preparatory Academy and as a Customer Service Representative at Goss International. Sunna's educational background includes two Associate's Degrees from Mount Washington College, one in Business Administration and Management and the other in Accounting.