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Ulysha Jakita Mack is a dedicated professional with experience in medical records management and customer service. Currently serving as a Medical Records Clerk at Gentiva Hospice since February 2022, Ulysha ensures compliance with regulatory standards and oversees the release of medical information. Concurrently, Ulysha has worked as a Customer Service Representative at La-Z-Boy Incorporated since February 2020, where responsibilities include addressing customer inquiries and resolving complaints efficiently. Ulysha's prior roles include positions at TalentBridge as an Underwriter Support Specialist, Palmetto Health as a Data Entry Specialist, and Food Lion in customer-facing capacities. Ulysha has a Bachelor’s Degree in Information Management and Systems with a concentration in Healthcare from the University of South Carolina Upstate.