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Stephanie Zappala has extensive experience in the field of sales and marketing, having held various leadership roles in the arts and entertainment industry. Stephanie most recently served as the Director of Sales and Marketing at La Jolla Playhouse. Prior to that, they were the Head of Marketing and Communications at San Diego Repertory Theatre and the Director of Marketing and Audience Acquisition at Miami City Ballet. Stephanie also has experience in marketing management from their time at Sydney Theatre Company and the Royal Children's Hospital Foundation Melbourne. In addition, they have worked as a freelance writer and held marketing and communications positions at Carriageworks and the National Institute of Dramatic Art. Their expertise spans both digital and traditional marketing strategies.

Stephanie Zappala has a diverse education history. Stephanie recently completed an Executive Program in Social Impact Strategy at the University of Pennsylvania, which they attended until 2023. Prior to that, in 2021, they completed a course in Arts and Culture Strategy at the same university. Stephanie also gained expertise in Google Analytics by studying at the Google Analytics Academy in 2021. In terms of formal education, Stephanie holds a Graduate Diploma of Arts (Writing) from Swinburne University of Technology. Stephanie further developed their skills in writing and photography by earning a Diploma from the Australian College of Journalism in 1998-1999. While their exact dates of attendance are not provided, Stephanie also pursued a Bachelor of Arts (BA) from the University of Sydney. Lastly, they attended St Catherine's School, although no specific degree or field of study is mentioned.