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Sophie BESSET has extensive experience in team management, human resources, and educational coordination. Currently serving as Responsable d'Equipe at the Chambre de Métiers et de l'Artisanat de région Provence-Alpes-Côte d'Azur since November 2022, Sophie manages a team of 12 customer service advisors and contributes to the development of a regional contact center project. Previous roles include Coordinatrice Pédagogique at VISIPLUS academy, where Sophie supported learners in digital training programs, and Assistante Ressources Humaines at CRIT France, focusing on administrative tasks and candidate management. Sophie's background also includes significant experience in customer service and team leadership at Teleperformance, alongside various educational qualifications in human resources and management.